Request a repair

Your choices

Spending cap (optional) We'll ask before going over it. Leave it blank if you'd like us to ask about any amount.

If it can't be repaired, or the repair would cost more than your cap:

Return it as-isYou pay the $40 diagnostic. Donate it to the parts binThe diagnostic is waived. Sell it to us for partsCash or store credit, based on parts value. Tell me the optionsA refurbished replacement, or a working board in my own case.

How will the machine get to us?

Drop-offMontréal–Ottawa area, by appointment. Mail-inYou ship it; we ship it back insured, double-boxed.

I understand the $40 diagnostic is due whether or not the repair goes ahead, and is credited toward the repair if it does.

The machine you are interested in

Pickup or shipping?

PickupBy appointment. ShippingQuoted with the reply.

Your message (optional) Questions about the machine, pickup or shipping.

How do we reach you?

Full name

Phone (optional)

Address (optional) Street, city, postal code. Needed on the written estimate, and for shipping.

Language of your contract The intake form and estimate. The French version is the default; English at your request.

FrançaisEnglish

Anything else? (optional)

You may publish before and after photos of my machine. Never my name or any detail that identifies me. (Optional.) Send me occasional news about refurbished machines and new services. (Optional, unsubscribe any time.) I have read the privacy notice and the terms and warranty.

Check and send

Read it over. You can go back to change anything.